FAQs

THERAPY IN OAKLAND | ONLINE THERAPY FOR CA, NY, & IN

Frequently Asked Questions

Do you accept insurance?
If you currently have an insurance plan that provides the option of seeing an out of network provider, a Preferred Provider Organization (PPO), I will provide you with invoices to submit for reimbursement.
Can I use my Healthcare Flexible Spending Account?
Indeed, psychotherapy is a covered healthcare expense for individuals with a healthcare flexible spending account. Therefore, for individuals who want to take advantage of this benefit, I will provide you with invoices to submit for reimbursement.
What payment methods do you accept?

I accept credit card payments. Although if you are in need of alternative arrangements please be sure to speak to me in advance.

What are your rates?
Please check with me regarding my current rate as I re-evaluate my fee on an annual basis.
Is everything I share confidential?

The relationship between a patient and a psychotherapist is confidential. I will not disclose any information without written permission. However, the law requires disclosing information if any of the following exceptions take place:

  • First, child abuse or dependent adult or elder abuse, by law, must be reported.

Also, if a client threatens serious bodily harm to themselves or another person/s, this must be reported. In addition, if a client has intent to harm himself or herself, I will work with the individual to ensure his/her safety.

How do I schedule my appointment?

In any event, you can contact me in any of these ways.

You can contact me by filling out the form on my contact page here. Also, you can reach me by phone at 415-832-0767 or you can fill out the form on my contact page. Additionally, you can directly email me at brooke.pomerantz @ gmail.com to schedule an appointment for psychotherapy.

 

What if I need to cancel?

I am committed to respecting my weekly and multi-weekly appointment times with patients. Therefore, I have a 48-hour cancellation policy.

Undoubtedly, if you provide me with more than 48-hours’ notice, there will be no charge for cancellation. Unlike cancellation of your appointment with less than 48 hours’ notice will require full payment for the cost of the session.

Invest in Yourself.

At any rate, you deserve to be a priority in your life and have compassionate support. Above all, your mental health and well-being matters. Of course, as a therapist in Oakland, and I’d love to connect and see if we are a good fit for your unique needs.